For 21+ only

cricamd's commitment to responsible gaming

cricamd believes entertainment is best when it is controlled and safe. Our responsible gaming policy helps you enjoy the fun while avoiding harm.

Our protection tools

Set Deposit Limits

Set your own limit on how much you can deposit per day, per week, or per month. Lowering a limit takes effect immediately; increasing it requires a 24-hour wait.

Session Time Limits

Set your daily playing time — once that time is up, you will be automatically warned or logged out. This is an effective way to avoid spending too long in front of a screen.

Self-Exclusion

If you feel gaming is getting out of control, exclude yourself from the platform for a set period (30 days, 6 months, or permanently). Your account will not be accessible during this time.

Reality Check Reminders

You will receive periodic notifications reminding you how long you have been playing and how much you have spent. This helps keep you aware and in control.

Take a Break

You can take a "cooling-off" break at any time, from 1 day up to 6 weeks. During this time you will not be able to place new bets, but you can still withdraw your funds.

Loss Limit

Set a maximum loss amount for each day, week, or month. Once the limit is reached, betting will stop automatically and you will protect yourself from further financial loss.

Recognise the signs of problem gambling

Gaming should be for entertainment, not addiction. If you or someone you know shows any of the signs below, it is important to seek help. Awareness is the first step.

A strong urge to bet more and more in order to recover lost money (attempting to "chase losses").

Hiding your gambling habit from family or friends and being dishonest about it.

Spending money meant for bills, food, or other essential expenses on gambling.

Repeatedly trying to stop gambling but failing to do so.

Feeling restless, anxious, or irritable when not gambling.

Spending hours gambling while neglecting work, studies, or family responsibilities.

Taking on debt or borrowing money from others to fund gambling.

A tendency to place increasingly larger bets in order to feel the same level of excitement.

If any of the signs above apply to you, contact our 24/7 live chat support without delay or use self-exclusion.

6 golden rules for safe gaming

Play for entertainment

Do not think of gambling as a source of income. It is simply a form of entertainment — just like watching a film or enjoying a sport.

Set a budget first

Decide the maximum amount you will spend before you start playing, and never exceed that limit. Do not try to recover money you have lost.

Take Regular Breaks

Take at least a 15–20 minute break every hour. Step away from the screen, spend time with family, or go for a walk.

Keep a clear head

Never play when you are upset, angry, or under the influence of alcohol. Decisions made on emotion are generally harmful.

Track your time

Set a time limit before you start playing. Use your phone's timer — even if a session is not finished when the timer goes off, stop voluntarily at that point.

Do not hesitate to ask for help

If you have any doubts about your own habits, speak to our support team or someone you trust. Asking for help is a sign of strength, not weakness.

cricamd's commitment

cricamd is not just a betting platform — we are also committed to the overall well-being of our users. Our responsible gambling policy is a core part of the platform's foundations.

We monitor the activity of every account. Unusual betting patterns or repeated requests to increase deposit limits attract our team's attention, and we proactively reach out to those users.

All our promotional materials are created in line with responsible gambling principles. No advertisement or offer is targeted at minors.

No promotional emails are sent to users who are under self-exclusion, and they are not encouraged to rejoin. Our goal is to ensure a safe and enjoyable experience.

Get in touch with support

If you feel gambling is becoming a problem, our team is always here for you.

24/7 Bengali live chat support

[email protected]

Account secured with SSL encryption

Activate self-exclusion at any time

Support response: 24 hours a day BST

Frequently asked questions

After logging into your account, go to "Account Settings" or "Responsible Gaming". There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. If you have any issues, contact our 24/7 live chat support.

You choose the duration of self-exclusion yourself — 30 days, 3 months, 6 months, or permanent. Once a temporary self-exclusion period ends, you will need to contact the support team to reactivate your account and complete a cooling-off period. Reversing a permanent exclusion is difficult and involves a lengthy process.

No. cricamd strictly follows a 21+ age policy. Age is verified at the time of registration, and if any fraudulent registration is detected, the account is closed immediately and deposited funds are not refunded. Protecting minors is our highest priority.

Yes, you can withdraw funds from your account even during self-exclusion. You will not be able to place new bets or make deposits, but you retain the right to withdraw your existing balance. Contact the support team for assistance with withdrawals.

The cricamd support team is available around the clock. For professional mental health support, please contact a local mental health centre or the psychiatry department of a government hospital in Bangladesh. Talking openly with a loved one can also help.

For your safety, a request to increase a deposit limit does not take effect for at least 24 hours. This waiting period is intentional — so you have the opportunity to reconsider decisions made in the heat of the moment. Lowering a limit, however, takes effect immediately.

Enjoy responsibly — at cricamd

Your well-being is our priority. Enjoy cricket betting, slots, or live casino while staying within safe limits.

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